Welcome to Bethel Delights. By accessing or purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

• Bethel Delights is a grocery store specializing in dry fish, cooked foods, and bottled items.

• These Terms & Conditions apply to all purchases made in-store, online, or through delivery services provided by Bethel Delights.

• By using our services, you agree to comply with these terms.

2. Products & Quality

• We ensure that all our dry fish, cooked meals, and bottled items are prepared and packaged under hygienic conditions.

• As our products are perishable, we advise customers to check labels, storage instructions, and expiry dates carefully.

• Product availability may vary based on season and stock.

3. Pricing & Payment

• All prices are listed in Sri Lankan Rupees (LKR) and are subject to change without prior notice.

• Payments must be made in full at the time of purchase.

• Accepted payment methods include cash, bank transfers, and approved digital payment platforms.

4. Orders & Delivery

• Orders can be placed in-store, via phone, or through our official website (if applicable).

• Delivery services are available within designated areas and are subject to delivery charges.

• Estimated delivery times will be communicated, but delays may occur due to unforeseen circumstances.

5. Returns & Refunds

• Due to the nature of perishable goods, returns are not accepted once products are delivered or collected.

• Refunds will only be issued if products are proven to be defective, damaged during delivery, or not as described at the time of purchase.

• Customers must report such issues within 24 hours of receiving the order.

6. Food Safety & Responsibility

• Customers are responsible for proper storage of dry fish, cooked meals, and bottled items after purchase.

• Bethel Delights is not liable for issues arising from mishandling, improper storage, or delayed consumption of products after delivery.

7. Limitation of Liability

• While we take all necessary measures to ensure food quality, Bethel Delights will not be held liable for any allergic reactions or health issues resulting from the consumption of our products.

• Customers are advised to review ingredient information before purchasing.

8. Privacy Policy

• Customer information provided during orders (name, address, contact details, etc.) will be used solely for order fulfillment and delivery purposes.

• We do not share personal details with third parties without consent, except as required by law.

9. Amendments

• Bethel Delights reserves the right to update or change these Terms & Conditions at any time.

• Customers are encouraged to review this page periodically for the latest updates.

10. Contact Us

For questions, concerns, or feedback, please contact us:

Bethel Delights
16/4 Alles Rd, Negombo 11500
Hotline: 077 824 7434
Email: info@betheldelights.com